Shipping

Items  in stock, we will ship on the next working day. 

Delivery within Germany (done with dpd or DHL) takes usually two working days. We charge per order and item 4.95 €. We provide you a tracking number, that you can see in your personal section when you log in your account. Free shipping in Germany from 40€.

To  other European countries we currently ship with DHL or international service. We will provide a tracking number after you have the article was shipped. 

The shipping costs to these countries are:

Austria 9,90 €
Switzerland 9,90 €
GB 9,90 €
Italia 9,90 €
NL 9,90 €
France 9,90 €

DK

9,90 €
Sweden 9,90 €
Norway 9,90 €
Finland 9,90 €
Belgium 9,90 €
Spain 9,90 €
Poland 9,90 €
 

more countries on request.

 

 

Returns

If you send back the products, it must be in the original packaging, within 30 days after receiving.  The original packaged product can be returned with the cancelation in writing (mail or email). You will have to accept the costs of shipping. 

Custom-made products are excluded from cancelation. It is sufficent to send back the cancelation and original packaged product within 30 days to the following address:

houseproud GmbH, Norbert Killmaier, Lietzenburger Str. 94, D-10719 Berlin